You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Majestic Distribution (Automotive) Limited T/A Bitec will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The use of automated systems or software to extract data from this Website for commercial purposes, ('screen scraping') is prohibited without license.
The intellectual property rights in all software and content made available to you on or through this Website remains the property of Majestic Distribution (Automotive) Limited T/A Bitec or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Majestic Distribution (Automotive) Limited T/A Bitec and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our >Postage Information notice for further information.
In order to contract with Majestic Distribution (Automotive) Limited T/A Bitec you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Majestic Distribution (Automotive) Limited T/A Bitec retains the right to refuse any request made by you, and Majestic Distribution (Automotive) Limited T/A Bitec reserves the right to close your Majestic Distribution (Automotive) Limited T/A Bitec account at its sole discretion. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Majestic Distribution (Automotive) Limited T/A Bitec or may in some cases be a third party. Where a contract is made with a third party Majestic Distribution (Automotive) Limited T/A Bitec is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Please be aware that some of the goods sold through our Websites may not be suitable for children under 18 years of age, so please take extra care when purchasing goods as gifts, for under 18’s.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and the order has been dispatched by us.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs may be charged in addition depending of delivery location and products ordered; such additional charges are clearly where applicable and included in the 'Total Cost'.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
Upon placing your order at the point of payment, you are transferred to a secure page on the website of SagePay © Sage Group plc. That page may be branded to look like a page on our website, but it is not controlled by us.
We may send one to you via email for reasons such as, without limitation, your birthday, your Majestic Distribution (Automotive) Limited T/A Bitec anniversary and student validation.
From time to time, we may offer promo codes on the Majestic Distribution (Automotive) Limited T/A Bitec Website that you can apply at checkout in order to receive a specific discount from us.
Only one promo code can be used against an order at any one time. A promo code can't be applied to an order after that order has been placed. Certain brand or product category exclusions may apply so we’ll let you know if you can't use your promo code on anything before you complete your purchase. If the promo code has expired, you won’t be able use it. We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled. If a promo code is offered on the Majestic Distribution (Automotive) Limited T/A Bitec Website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code. Promo codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you on your own Majestic Distribution (Automotive) Limited T/A Bitec account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on Majestic Distribution (Automotive) Limited T/A Bitec. Don’t pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (for example, selling them to others), we reserve the right to cancel your promo code or suspend/close your Majestic Distribution (Automotive) Limited T/A Bitec account without letting you know beforehand. We reserve the right to amend these terms and conditions at any time.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Majestic Distribution (Automotive) Limited T/A Bitec and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Majestic Distribution (Automotive) Limited T/A Bitec's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Majestic Distribution (Automotive) Limited T/A Bitec and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Majestic Distribution (Automotive) Limited T/A Bitec.
You agree to indemnify, defend and hold harmless Majestic Distribution (Automotive) Limited T/A Bitec, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Majestic Distribution (Automotive) Limited T/A Bitec shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
If you have a complaint about Majestic Distribution (Automotive) Limited T/A Bitec, please contact our Customer Care team here:
via email email@example.com
via post to Majestic Distribution (Automotive) Limited T/A Bitec Majestic House, Halesfield 2, Telford, Shropshire, TF7 4QH.
In the unlikely event that our Customer Care team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure, then you may be eligible to lodge your complaint on the EU Online Dispute Resolution platform which is available at www.ec.europa.eu/consumers/odr.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Majestic Distribution (Automotive) Limited T/A Bitec. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Majestic Distribution (Automotive) Limited T/A Bitec.
As a reputable and trusted business committed to offering its customers high quality products, Majestic Distribution (Automotive) Limited T/A Bitec recognizes its obligation to ensure that suppliers are operating ethically.
We expect our suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights.
All suppliers are expected to comply with their national employment laws and regulations with particular regard to:
Minimum age of employment
Freely chosen employment
Health and safety
Freedom of association and the right to collective bargaining
No harsh or inhumane treatment
Rates of pay
Terms of employment
Majestic Distribution (Automotive) Limited T/A Bitec will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instil these principles when dealing with their own supplier base.
Because of the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Majestic Distribution (Automotive) Limited T/A Bitec continues to grow it recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.
This is the privacy notice of Majestic Distribution (Automotive) Limited T/A Bitec. In this document, "we", "our", or "us" refer to Majestic Distribution (Automotive) Limited T/A Bitec.
We are company number 03667667 registered in United Kingdom.
Our registered office is at Majestic Distribution (Automotive) Limited T/A Bitec, Majestic House, Halesfield 2, Telford, Shropshire, TF7 4QH.
1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
verify your identity for security purposes
sell products to you
provide you with our services
provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us firstname.lastname@example.org. However, if you do so, you may not be able to use our website or our services further.
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
The following Information will be passed to our courier to complete the delivery. Information provided at time of order will not be edited before supplying to our courier
(Please not this information is only provided to assist in the delivery or enquiry and will not be used for marketing.
posting a message our forum
tagging an image
clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at email@example.com.
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of SagePay © Sage Group plc. That page may be branded to look like a page on our website, but it is not controlled by us.
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
When we receive a complaint, we record all the information you have given to us.
use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
Cookies are small text files that are placed on your device’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
to track how you use our website
to record whether you have seen specific messages we display on our website
to keep you signed in our site
to record your answers to surveys and questionnaires on our site while you complete them
to record the conversation thread during a live chat with our support team
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Disclosure and sharing of your information
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
To obtain a copy of any information that is not provided on our website you may send us a request at firstname.lastname@example.org.
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
If you wish us to remove personally identifiable information from our website, you may contact us at email@example.com. This may limit the service we can provide to you.
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
We do not sell products or provide services for purchase by children, nor do we market to children.
If you are under 18, you may use our website only with consent from a parent or guardian
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by our tax authorities;
to support a claim or defence in court.
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below). However, if you do not allow cookies on your computer you will not be able to fully access and make purchases on our website.
A cookie is a piece of data which is a small file of letters and numbers that is stored on the internet user’s browser, or the hard drive of their computer, if they agree. The information the cookie contains is set by a website's server and it can be used when the user visits the website. Cookies are designed to remember things that an internet user has done whilst on a website in the past, which can include putting products in a basket, logging in, or clicking on links. Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.
To keep a record of the products you've put in your shopping bag for the next time you visit;
To make personalised product recommendations, based upon the previous times you've shopped on the website;
To remember your preferences;
To find out what the website doesn't do well and make improvements to it in the future;
To allow you to share pages with social networks like Facebook;
To make sure advertising on other websites is relevant to you.
Session (or Transient) Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so that they will be remembered for next time you visit the website. They are also used to collect information about the number of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You will probably have Adobe Flash installed on your computer. Many websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Websites choose to use Flash Cookies as these can hold more information than regular cookies. When you delete cookies via your browser, your Flash cookies are unlikely to be affected. A website may therefore still recognise your preferences if it used a Flash cookie to save them initially.
Majestic Distribution (Automotive) Limited T/A Bitec works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf.
Advertising on other websites
Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on Majestic Distribution (Automotive) Limited T/A Bitec.
For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.
The data contained in the cookie used in these adverts is anonymous and doesn't contain any of your personal details.
|Cookie Name||Cookie Description|
|external_no_cache||A flag that indicates if caching is disabled.|
|persistent_shopping_cart||The session key.|
|Stf||If product links were sent to friends, stores the timestamps in the format: $timeStamp1, $timestamp2, ..., $timestampN.|
|pollN||A poll ID that indicates if a vote has occurred.|
|guest-view||Allows guests to edit their orders.|
We use Google Analytics to track how people use this website in order to manage and improve the site. This information is collected anonymously and cannot be used to identify you.
Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time a visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains.
We also use Google Analytics Demographics and Interest Reporting which is based upon data from Google Display Advertising. We use aggregate data provided by this service (such as age, gender and interests) to better understand our website audience and adjust our communications appropriately whilst also improving the site.
If you would like to opt out of Google Demographics and Interest Reporting please change your Google settings at https://www.google.com/settings/. Alternatively you can choose to opt out of Google Analytics altogether by downloading an opt-out browser add on at https://tools.google.com/dlpage/gaoptout/
|Cookie Name||Cookie Description|
|_utmt||Used to throttle request rate.|
|_utmc||Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.|
|_utmv||Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.|
|Cookie Name||Cookie Description|
|cookieAlertClosedFlag||The cookie cookieAlertClosedFlag (which lasts one year) shows whether the computer accepts the direction of previous cookies. It allows computers to be recognised by a website so that whatever change you make, article you select or data you introduce, the page is remembered.|
|cookieAlertState||Keeps the decision on whether or not to allow cookies or not|
If you opted out of all cookies set by Majestic Distribution (Automotive) Limited T/A Bitec and associated websites, then you will not be able to place an order on our website. You will, however, still be able to browse our website.
If you disable Flash cookies, you will not be able to watch some of the videos on Majestic Distribution (Automotive) Limited T/A Bitec
You can manage the cookies that you allow on your computer through the internet browser that you use.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. As mentioned above, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site, in particular you will not be able to place orders.